Anne McLain

Anne McLain is a versatile and passionate patient experience strategist with a strong marketing background.

She believes in the importance of patient-centric care for a successful healthcare system and focuses on contributing to bottom-line profits.

Anne has successfully led initiatives for diverse teams to create collaborative patient experience strategies.

Her expertise lies in developing strategic communication programs with a measurable ROI and bridging creative and technical aspects effortlessly.

Anne excels in fostering open communication, active listening, and empathetic leadership to make effective decisions and lead teams effectively.

She thrives in a fast-paced environment, excels in multi-tasking, pays attention to detail, and embodies an entrepreneurial spirit.

Anne's specialties include patient experience, project management, marketing strategy, business development, customer retention, branding, and employee engagement programs.

Her educational background includes a BA in Journalism and Business, an MBA from the University of Arizona, and studies at American University.

Anne's professional experience encompasses roles such as Ambulatory Operations Director, Financial Analyst Consultant, Patient Retention Director, and Marketing Operations Manager, among others.