Niki Nikatos is a talented Driver Loyalty Lead at Lyft, with extensive experience in marketing and program management. She has carved out an impressive career working in various roles at Lyft, where she offers her expertise to ensure driver satisfaction and loyalty. Prior to Lyft, Niki honed her skills as a Pastry Chef, studying at Le Cordon Bleu College of Culinary Arts-Orlando. Her past roles include Senior Marketing Manager, Autonomous Vehicles, Driver Experience Program Manager, Driver Experience and Retention Lead, and Community Manager at Lyft. Before Lyft, Niki gained experience as a Pastry Cook at Wolfgang Puck at Hotel Bel-Air and as a Patissier at The Dinex Group’s Restaurant Daniel and Boulud Sud. Additionally, she worked as an Administrative Assistant at Hollings National Cancer Institute at the Medical University of South Carolina.

Niki’s expertise spans marketing, program management, customer experience, and baking and pastry arts. She holds an Associate of Science degree with a 4.0 GPA from Le Cordon Bleu College of Culinary Arts-Orlando. Her experience in the hospitality industry, along with her marketing and program management skills, makes her a valuable asset to any organization. With her vast experience in the industry, Niki Nikatos is a distinguished leader in her field.