John Reisenbuchler

John Reisenbuchler is a seasoned Director of Managed Services, whose professional journey spans more than twelve years in delivering top-notch Customer Service and Support. John's unique blend of technical knowledge and customer service skills has consistently earned him applauds and recognition from customers and colleagues alike. As Director of Managed Services at Hitachi Solutions America, Ltd - Business Solution Group, John is responsible for providing end-to-end customer support, from system installation and training to resolving day-to-day system issues. John's areas of expertise include a few ERP Applications and backend system architecture, and his "Customer-First" approach has enabled him to develop strong relationships with Microsoft and frequently participate in feedback and decision-making discussions. In his free time, John enjoys traveling and exploring new cultures.