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Armin Rothe
Quality in a service or product is not what you put into it. It’s what the client or customer gets out of it. (Peter Drucker)
Armin Rothe is a highly experienced Director with over a decade of senior management experience in services operations and delivery.
He is dedicated to enhancing customer service experiences, excelling in people management, resource optimization, and service delivery management.
Armin has a broad and deep expertise in developing and launching new business initiatives, project management, and creating innovative Professional Services/Managed Services solutions that improve margins and client retention.
His specialties include People Management, P & L Management, Service Offer Development, Operational team management, Technical Pre-Sales Management, Professional/Managed Services, 24 x 7 x 365 Network/IT Support, Workflow Process Engineering, Relationship building, Commercial Contract negotiation, KPI & performance, and Bid Management.
Armin Rothe studied Engineering at Rheinische Fachhochschule Köln and has held various high-level positions in reputable organizations in Germany, such as Trend Micro, euromicron solutions GmbH, Xantaro Deutschland GmbH, Pan Dacom Networking AG, Azlan GmbH, and Cabletron Systems.
Throughout his career, he has excelled in roles such as Technical Director, Technical Manager, Regional Manager, Director of Professional Services, Business Leader Services, Service Operations Manager, Professional Services Director, Service & Support Director, Manager Networking Services, Project Manager, and Project Engineer.