Saïd Business School, University of Oxford

Cambridge Judge Business School

University of East Anglia

Head of UK Careers at Investec and RL100 Member

Chapter 2 Board Advisor

Leading cross geography International teams including People Operations, Mobility, HR Tech and Talent Acquisition:
•	Managing strategic change initiatives including HR Transformation 
•	Delivering out of the ordinary employee experience throughout the employee lifecycle
•	Responsible for People Governance
•	Leading the people agenda on M&A activities including managing integration and separation of businesses, functions, technology and people

Investec

COO - People & Organisation 

Led international teams across People Consulting, Global Mobility, Employee Relations and Talent Acquisition:
•	Launched leadership learning programmes to enable leaders on topics such as Return to Office and Managing Performance
•	Created a proactive ER function, focusing on early intervention, reducing the amount of formal ER cases 
•	Increased direct hiring within the recruitment team from 45% in 2017 to 88%, reducing agency fees by £4.2m 
•	Launched a number of new talent programmes including Returnships, Apprenticeships, School Outreach and intern and graduate hiring 
•	Implemented and project managed new HR systems including a Global ATS
•	Acted as an advisor to Investec’s VC clients (start up/scale up) on people strategy

Head of Careers

Reporting to the CEO, hired as the 15th employee to grow the HR and recruitment agenda for Tandem, a customer-centric fintech.  Joined the business at Series A funding, before it had a name, a brand or a banking license.  Grew the team to 130 employees and established the People and Culture team.
•	Implemented critical people processes and policy including recruitment, performance management, reward philosophy and benefits and share schemes
•	Created an HR Risk and Control framework 
•	Implemented the Senior Manager and Certification Regime

Tandem Money

Head of Talent

Leading a multi-geography recruitment and resourcing team of 20 across UK, Germany and Southern Europe regions:
•	Supporting UK Cards, Partnerships, Digital Consumer Payments and Strategic Analytics with resourcing and talent strategy 
•	Developed and implemented proactive talent pipelines with a focus on direct hiring 
•	Implemented a new global hiring framework, including the roll out of situational judgement testing across the organisation

Barclaycard

Head of Resourcing, Barclaycard Europe and Digital Consumer Payments

Responsible for the recruitment strategy for Willis Re Global (c1200 people), supporting Europe, Asia Pacific Middle East, Turkey and Africa, LATAM, North America, Bermuda, and within Specialty division; Marine, Non-Marine and Aerospace.
•	Worked with the business to advise on best practice recruitment methodologies
•	Devised and implemented a direct sourcing strategy

Willis Re

Recruitment Business Partner

As part of the UK HR Leadership team working with the Financial Services and Technology Partners to create a Talent Management strategy to support the rapid and ambitious growth plans of the business as well as leading a team responsible for all resourcing, training and employee engagement initiatives.

Capco

Head of Talent Management

Delivering global resourcing and recruitment within the Technology practice, coordinating internal and external resource across North America, India, Central Europe and the UK. 
Developing an Associate Network of contractors using Murex, Geneva, Calypso, Wall Street and Openlink technologies in the global marketplace.

Global Resourcing and Recruitment Manager

Recruitment Manager – Whitbread, MCI Verizon, Yahoo!, JLL		

Recruited Senior Management positions up to Regional Director level for a £10m+ business with a focus on direct hire channels.  Also responsible for the full recruitment process lifecycle and PSL whilst providing recruitment communication and reports to Regional Directors and General Managers.

Capital Consulting

Resourcing Consultant

Developed and maintained business accounts for the recruitment of Marketing Executives through to Directors. Responsible for identifying new business opportunities through targeted mail shots and also the preparation of proposals.

Recruitment Consultant

Developed and owned the brand proposition and market strategy for all Littlewoods brands, ensuring clarity and consistency whilst determining the product and price positioning.

Littlewoods Shop Direct Group

Brand Manager

Developed and implemented tactical and strategic product plans, new product development and promotional programmes for the ‘Telebusiness’ portfolio of products. Ultimately responsible for initiating revenue and margin generating activities.

Cable & Wireless Communications

Global Product Manager - Channel Strategy and Development

Sold a telecommunications product portfolio to an existing account base, maintained existing accounts and developed new business opportunities.

Melanie Punch