Rand Tutorial College

University of Cape Town

Operations Manager - Transport and Logistics

Based at Edcon - the largest garment retailer in South Africa.

► Responsible for managing all aspects of the Logistics Team, including resolving conflicts,  
    authorizing payments to service providers, and contract negotiation.
► Monitored service level compliance of service providers and formulated remedial plans and 
    procedures as needed.
► Recruited, assessed, and commissioned new service providers and analysed service-provider 
    transaction and KPI reports when required.
► Negotiated service-level agreements and rate structures with principal clients and vendors. 
► Compiled data for the transaction and service-level analysis reports and delivered reports to 
    customers.
► Allocated human resources, vehicles, and other assets according to demand and in line with 
    company policies.
► Served as the Chief Logistics Planner for projects, promotions and a wide range of business 
    expansion initiatives.

Nucleus Supply Chain Management

Operations Manager

Based at Edcon, the largest garment retailer in South Africa.

► Monitored service level compliance of service providers.
► Assessed new service providers and analysed service-provider transaction and KPI reports 
    when required.
► Compiled data for the transaction and service-level analysis reports and delivered reports to 
    customers.
► Allocated human resources, vehicles, and other assets according to demand and in line with 
    company policies.
► Served as the Assistant Logistics Planner for projects, promotions and a wide range of business expansion initiatives.
► Supervised Logistics Team staff, assisted with escalated queries and complaints, and served as the first point of contact for key customers.

Clint Munn