Thiago Vasconcelos is a seasoned senior sales and customer service manager with a wealth of global professional experience, spanning 15+ years. Mr. Vasconcelos is a passionate leader who takes pride in coaching and developing his team members to meet and exceed customer needs and desires while building strong and lasting customer relationships. He possesses extensive experience in leading effective strategic planning and operational processes, driving profitable growth, creating value, and achieving optimal business results.

Mr. Vasconcelos is a product of prestigious institutions that include Fundação Getulio Vargas and Babson College, where he pursued his MBA in Marketing and the Dassault Systèmes Value Solution Partner Program in Business, respectively. He earned his Bachelor of Science in Physical Education from Barry University in addition to further studies in business and management.

Over the years, Mr. Vasconcelos has held roles such as Sales Manager, Customer Service and Inside Sales Manager, Customer Service Manager, and Business Unit Manager at companies like Aptar, KYE Systems Corp, and YKP. He has also operated as the Owner and Sales Director at Gibi Toys.

In summary, Thiago Vasconcelos is an accomplished professional with a vast professional portfolio, a passion for customer satisfaction, and a strategic, results-driven mindset.