Harvard University

UCLA Anderson School of Management

Princeton Day School

Chief Operating Officer at LSM Consulting

• Improving utilization levels by 20% by implementing new time-tracking systems and
processes, leveraging expertise in operational management and process optimization.
• Enabling informed strategic decisions by developing firm-wide financial controls and a
corporate dashboard, utilizing financial management and strategic planning expertise.
• Increasing employee satisfaction by strategically overhauling the performance
management system and salary structure, leveraging a forward-thinking mindset and
organizational development knowledge.
• Reducing costs and enhancing operational efficiency by identifying marketing efficiencies and revamping the IT strategy, leading to cost-savings over $200K in one year.
• Leading the office relocation to a new space in Manhattan, NY, enhancing customer-facing brand identity and increasing employee satisfaction.

Ichor Strategies

Managing Partner, Operations

• Oversaw the implementation of company projects totaling over $2M annually,
ensuring successful project completion and alignment with strategic goals.
• Enhanced team productivity and professional development by managing training design and development projects, including coordination and instructional design.
• Developed and implemented a comprehensive project management methodology and strategic company infrastructure, including time tracking, invoicing, and bookkeeping systems, improving overall operational efficiency.
• Supported and enhanced sales activities by creating and delivering targeted sales
training programs, driving significant revenue growth.

LSM Consulting

Fractional Chief Operating Officer

• Delivered comprehensive strategic planning and business consulting services that
exceeded client business objectives for industry leaders such as Johnson & Johnson
and Bristol Myers Squibb.
• Boosted operational efficiency through organizational leadership consultancy skills,
leading to streamlined processes and enhanced productivity for clients.
• Drove client success by crafting detailed business plans and offering strategic
consulting that underscored robust business strategy and superior client relationship
management.

CL Consulting LLC

Program and Strategy Consultant

• Increased team utilization from 25% to over 60% by establishing a highly effective implementation team, demonstrating expertise in team
leadership and resource management.
• Delivered successful projects for major clients like Allstate, Chick-fil-A, and London Business School, showcasing skills in client management
and project execution.
• Improved product and service offerings through effective collaboration with Sales and Customer Success teams, leveraging abilities in cross-
functional collaboration and service improvement.

Inkling

Sr. Director of Professional Services

• Led the creation and implementation of the organization’s first remote learning Portal, serving 800+ users across 30 countries, significantly improving remote learning capabilities.
• Collaborated with multiple departments to define user requirements and ensure the successful deployment of the remote learning Portal, enhancing operational efficiency and collaboration.
• Achieved 89% adoption rate of the remote learning Portal among hundreds of eligible staff within 8 months, leveraging extensive knowledge in technology deployment for operational and organizational efficiency.

Teach For All

Senior Director, Content Strategy and Online Collaboration

Skills: Strategic Thinking · Stakeholder Management · Business Strategy · Organizational Effectiveness · Talent Management · Analytical Skills · Written Communication · Financial Oversight · Strategic Leadership · Presentation Skills · Organizational Leadership · Cost Control · Leadership Development · Change Management · Strategic Financial Management

Abington Friends School

School Committee (Board) Member

Provided strategic planning support to international education non-profits to support development of their alumni affairs programs. Consulted to 20+ organizations founded on the principles of Teach For America, to help them share best practices and improve program outcomes.  Designed and led several international conferences, created training resources, and consulted to over 20 international Heads of Alumni during my tenure in this role.

Senior Director of Alumni Impact

Responsible for meeting with TFA’s 400 Philadelphia-area alumni to help guide their post-TFA career process. Establish connections with charter organizations, district staff, and other local education entities to provide school leadership opportunities to alumni. Help TFA alumni to stay connected by organizing annual alumni summit, fundraising phone banks, and other alumni events.

Teach for America

Director of Alumni Affairs

Responsible for strategic planning and management of this $2.1M certificate program. Designed curriculum for business essentials and leadership certificates offered to middle-managers in the Philadelphia region. Increased program revenues by 10% in each of the first two years. Developed and implemented all marketing and sales campaigns. 	Supervised student and alumni affairs, curriculum design and development, and student application system.

Wharton Business School

Director

Planned and implemented strategic and organizational design projects for $190M multi-site non-profit child care organization.

Lewis, Lewis