Helena PALAZZO

Helena Palazzo is the Deputy General Manager & Commercial Director for France at ESII, a company dedicated to providing high-performance solutions for dynamic reception, segmented and virtualized queues, appointments, resource management, and video communication.

With a background in Maîtrise engineering commerce et vente, commerce from ISEM, and an Executive MBA in SME growth strategy from Institut Montpellier Management, Helena has a strong educational foundation in business and sales.

ESII, under Helena's leadership, is a globally recognized leader in reception management, with over 18,000 installations worldwide. The company operates in more than 35 countries, including branches in Belgium and Canada, along with a network of international partners.

Helena Palazzo's professional journey includes roles such as Commercial Director and Assistant to the Management at ESII before assuming her current position as the Deputy General Manager & Commercial Director for France. Helena's expertise lies in tailoring solutions to various industries and organizational structures, including interactive kiosk solutions for purchase and service retrieval.

Helena Palazzo's leadership at ESII has solidified the company's position as a top player in reception management globally, showcasing her strategic acumen and business development skills in enhancing customer experience and operational efficiency.