Rosemarie Savino

Rosemarie Savino is a seasoned executive with extensive experience in leading transformational solutions that realize a company's vision. With a knack for creating innovative strategies, she has established and operated six lines of business, including unified communications (UC) and SaaS products. Rosemarie has spearheaded product development in three high-tech areas, abiding by both pragmatic marketing and agile best practices. Her procurement expertise is top-notch, as she has renegotiated wireless wholesale contracts, saving over $1 million per year.

With a Bachelor of Science in Genetics and a Master of Business Administration in International Business from McGill University, Rosemarie has held leadership roles at prominent companies such as Hawaiian Telcom, InPhonic, ShoreTel, Fonality, and Gravatate. As the former COO at Gravatate, she was instrumental in growing the wireless infrastructure to support new customer growth from zero to 25,000 with $12 million/year in revenue in just two years. Additionally, Rosemarie reduced infrastructure organization budgets, like for Hawaiian Telcom, from $65M/year to $40M/year, mitigating any customer impact.

Rosemarie Savino's leadership skills are evident via her direct management of a $45 million/year international 24x7 call center operating in 14 languages. She reduced the number of offices from ten (in seven countries) to four (in three countries) in line with cost reduction needs, yet, there were no negative impacts on the customers. Rosemarie's accomplishments include insourcing customer service operations, reducing inbound service calls by 75%, and creating new processes and customer service support capabilities.

Rosemarie's career trajectory is marked by her ability to execute her vision using transformational solutions, which is evident in the successful enterprise projects she has overseen.