Institute of Engineering

Oasis High School

Managing Partner

Empower Trading Ltd is a licensed private electricity trading company, the first energy trader to secure a licence from the National Energy Regulator of South Africa (NERSA) in 2022. Empower Trading is licensed to purchase power, wheel over the national grid, and sell to customers in South Africa. 

By catalysing the energy merchant market and delivering utility-scale energy solutions, Empower Trading is accelerating private investment into new generation capacity, providing access to cleaner, cheaper power. www.enpowertrading.co.za/

Enpower Trading

Advisory Specialist

Prozeal Green Energy is the the #1 leading Solar EPC company in India, with installed capacity of 1.5 GW.

Prozeal Green Energy Pvt Ltd

Advisor

Pace Green Energy is a renewable energy firm that provides the best-in-class C&I renewable energy solutions.

Pace Green Energy

Founder & Managing Partner

Outperform Learning is a niche corporate learning firm. From leadership development to executive presence, we offer a complete range of corporate capability services to improve your most valuable asset - your people. I facilitate leadership, executive presence and customer experience programs across leading international companies like Northern Trust, State Street, Goldman Sachs and Mercedes-Benz across their Asia Locations (India, Hong Kong, Singapore, Manila)

Outperform Workforce Management (P) Ltd.

Chief Operating Officer & Certified Educator

Oakbridge is a real estate investment & advisory firm that works with world-class institutional investors, private equity funds, private family offices, and best-in-class local development partners.

Oakbridge Asset Partners

Facilitated leadership programs, executive coaching and online training for global employees across India and Poland.

State Street

Learning Facilitator

Australian Service Excellence Awards. The Customer Service Institute of Australia (CSIA) is Australia’s leading independent customer service organization and the nation’s peak customer service body to provide education, certification and recognition to organisations and individuals in the field of service excellence. visit: www.csia.com.au

CSIA Customer Service Institute of Australia

Advisor & Asia Business Partner

Learning Facilitator for Mercedes-Benz Research and Development for multiple programs from executive presence, business presentations, communicating with leadership.

Mercedes-Benz AG

Facilitated numerous leadership programs including the Global LEAD program for Managers across locations in India and the Philippines.

Northern Trust

Directly working with the management team, my role was responsible for developing capability across all clinics, and creating a sustainable model of development through coaching and mentoring. Founded in 1982 by Dr. Mukesh Batra, Dr. Batra's Positive Health Clinic has come a long way today with 200+ clinics spread across 72 cities in India, Dubai and UK. It provides state-of-the-art services to more than half a million people from all over the world, with the numbers growing steadily.

Dr Batra's Positive Health Clinic Pvt Ltd

Customer Service Leader

ICCSO is the international body for customer service organisations seeking to develop and promote international service standards and professional excellence in customer service. Responsibilities include working with global clients, promoting the international customer service standards, professional certification and the International Service Excellence Awards.

The International Council of Customer Service Organizations

Committee Chair & Vice President 

Led the Learning & Development function covering 5000 people in technology, operations and shared services roles. The function was responsible for the design, development and delivery of learning programs covering leadership development, service, risk management, professional accreditation, product and technical skills. This role had a dual reporting structure to the Group Head Workforce Capability and Head of Delivery – GSS India. This function comprised of a large team of trainers, LMS specialists, financial reporting leads, and business learning managers.

Head of Learning: Bangalore Operations & Technology

Led the HR Consulting Services team. This was a double hat role and managed a large team  of professionals across multiple businesses and geographies: Business Services Consulting, International Mobility, Remuneration / Job Evaluation and Learning Services. Responsibilities include creating & driving the business roadmap, realigning personnel to meet business objectives, leading employees and effectively improving business performance.

Head of HR Consulting Services: Bangalore Operations & Technology

My role had complete responsibility to lead, design, develop and deliver learning solutions for 10,000 staff across India, the Philippines, China and Australia. Had teams across multiple geographies reporting into me - Bangalore. Manila and Chengdu. Triple reporting structure to the GM HR, Group Head Workforce Capability & Head of Delivery – GSS India. Sat on both Global Learning Leadership table & Shared Services Leadership table (India). Global Services & Operations is ANZ's core support division; totalling around 10,000 employees and is accountable for the global delivery of ANZ's information technology solutions and infrastructure, for our back-office operations capability in Bangalore, Manila & Chengdu, and for the provision of shared services including property, sourcing, accounts payable, environmental sustainability and human resources.

Head of Workforce Capability, Head of Remuneration, Expat Relocation

Driving workforce strategy and development in the APAC region. Outperform is a specialist learning firm focused on delivering workforce optimisation and workforce mobilisation for companies looking to increase their foothold in the Asian market. During my tenure as the Executive Director & Principal Learning Consultant, I was accountable for building the business to become one of the top training providers in the country.

Ricky Tyler