Rob Gibson

Rob Gibson is a seasoned professional with over 20 years of experience in technology management and customer support management. With an extensive background in building and managing technical support services, Rob has developed high-performing teams and created sustaining organizations in the US and the UK. He has also designed services architecture that enabled new lines of services revenue. Rob has worked with various top-tier companies such as Sears, Dell, and Sun Microsystems, holding various management roles throughout his career. Rob's expertise includes technical support, escalation management, serviceability engineering, call center management, and building cross-functional teams. He has a special interest in people development and international experience. Inspired by his broad technical skills and experience, Rob has helped organizations overcome complex challenges by developing innovative solutions.