Rob Kassel

Rob Kassel is a highly experienced product manager who specializes in product launch, fixing broken products, and product growth. He has managed products for companies small and large, often collaborating with remote teams to develop products for international markets. With a technical background in speech and language technology, Rob is knowledgeable and experienced in Conversational AI. He is also skilled at crafting requirements, managing backlogs, and assembling roadmaps, and has an eye for design and detail. Colleagues have lauded Rob as a product management ninja, the professor, and someone who offers insightful comments in meetings.

Rob's education includes a Ph.D. and S.M. in Electrical Engineering and Science at Massachusetts Institute of Technology (MIT) and an S.B. in Computer Science and Engineering also from MIT.

Rob has served in several product management roles throughout his career, including Director of New Products at CallMiner, Director, Product Management, Mobile at Genesys, VP Product Management at Holly Connects/West Interactive, Senior Manager at SpeechWorks/ScanSoft/Nuance, Product Manager at Wildfire Communications, and Product Manager at Voice Processing Corporation/Voice Control Systems.

Rob's expertise and skills include product launch, product growth, product management, speech and language technology, Conversational AI, requirements management, backlog management, and design.