Michael Derfler

Customer Relationship Management IT, Head of Key Account Management and Sales Reporting at Siemens

Summary

Michael Derfler is a seasoned professional with expertise in Customer Relationship Management, Project Management, Key Account Management Office, IT Demand Management, and Operations within the electrical and electronic manufacturing industry.
With a strong background in Sales Methodologies, Corporate Strategy, IT Strategy, and Demand Management, Michael has a proven track record of successful implementations in complex, international Sales, Vertical, and Key Account Management Organizations.
Michael's current role involves leading a team to translate business demands into CRM, Sales Force Automation, and Business Intelligence solutions utilizing various technologies such as Oracle, MS databases, SAP Hana, Oracle CRM, and Salesforce.
He specializes in creating seamlessly integrated CRM solutions that provide real-time insights into customer interactions for all roles within an organization, including Sales Reps, Key Account Managers, and Executive Management.
Michael Derfler holds a degree as a Diplom Physicist in Physics from the Technical University of Munich and has worked with organizations like Siemens in Sales Force Automation, Key Account Management, and Sales.

Tags

project management operations salesforce customer relationship management business intelligence it strategy oracle corporate strategy key account management siemens demand management crm solutions sap hana sales methodologies electronic manufacturing sales force automation real-time insights electrical manufacturing technical university of munich

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This public profile is provided courtesy of Clay. All information found here is in the public domain.

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