Saint John Vianney Theological Seminary, Saint Francis School of Theology for Deacons

Harvard University

Program Director, Watson Data and AI at IBM

I was ordained to the Permanent Diaconate in June of 2023. My first assignment will be the Shrine of St. Anne Catholic Church.

Shrine of St. Anne

Deacon

Developed and implemented roadmap for SaaS compliance across Data and AI organization. Implemented strategy for adoption of GDPR, Privacy Shield, ISO27K, SOC 1, SOC 2, HIPAA, PCI, FedRAMP, and HITRUST across over 30 services. Drove strategy for Mult-Zone Region adoption of these services.

Compliance Program Manager

Senior Product Manager leading team provisioning and supporting hosted service offerings, devops, release management, and security for Waston Data Platform. Supporting cross tribe dependencies to track development milestones, legal support, security compliance,  implement thread model scans, source scans, and code scans, ISO certification, GDPR readiness, and ongoing deployment and delivery for multiple offerings

Program Director, Data & AI

Product Manager leading implementation of internal and partner developed SaaS in support of Enterprise Content Management solutions.  Leading cross organizational team in definition and development of solution, strategy, pricing, marketing plans, operational infrastructure, support infrastructure, cross IBM collaboration, partner enablement and sales efforts. Successfully launched OEM SaaS video and five managed service offerings in support of Enterprise Content Management portfolio.

Program Director, SaaS Offerings

Developed roadmap by working with development, product management and marketing executives within the ECM Division.  Present vision to industry analysts.  Drove changes requested by Industry and Analytics Group to ECM Division.

Program Director, ECM Strategy

Led team providing development, build, test and Level 3 support for Content Manager OnDemand.  Added product management responsibility.  Team delivered multiple support releases annually, and major functional releases every two years.  Met with customers worldwide to progress sales engagements, provide product roadmap discussions and establish partnerships for further growth opportunities.

Program  Director, Content Manager OnDemand

Second line manager responsible for build, test, and development for IBM Content Manager OnDemand.  Leading team of software engineers to deliver the market leading high production archive product.

Senior Development Manager, Content Manager OnDemand

First line manager for team of software engineers providing development, test, build and Level 3 support for Content Manager OnDemand for Multiplatforms.

Development Manager, Content Manager OnDemand

Responsible for product lifecycle management of three IBM software products, SystemBuilder, wIntegrate, and U2 Web Development Environment (aka RedBack)

Product Manager, U2 Tools

Responsible for proposal generation, technical leadership, and financial proposal for complex print and print outsourcing opportunities.

Technical Solutions Manager and Services Quality Manager

Responsible for achieving revenue and profit objectives across Americas, Printing Division within matrixed sales organization. Led sales teams, developed sales strategies, developed channels, structured complex opportunities, developed budgets and forecasts, and provided product requirements.

Americas Segment Manager, Software and Services

Team lead for internet, intranet, and electronic delivery implementation team. Project manager for development of sales productivity tools including intranet, internet, Lotus Notes databases, and internal sales productivity application.

Program Manager, Sales Process Re-engineering

Coordinated theme, solutions, staffing, presentation, budget, and execution of trade shows for IBM Printing Systems.

Program Manager, Trade Shows

Led International Sales Support Center efforts supporting IBM’s entry into the color printing environment and digital 1:1 printing. Subject matter expert for digital color printing and international speaker on color digital printing and usage of color in 1:1 marketing.

Program Manager, Digital Color Printing

Executive briefings center staff member.  Provided product demonstrations and presentations, led product launches of six departmental impact and non-impact printers. Selected, designed, and prepared applications for trade shows and conferences.

Program Manager, Distributed Printing

Provided pre and post sales support of IBM hardware, software, services, and maintenance in a public sector environment supporting intermediate and large system environments. Provided systems design, solutions assurance, product configuration, technical support, technical and financial justification, proposal generation, application generation, contract preparation, and complex project management.

Thom Garcia