Michael Axtell

Michael Axtell has a wealth of experience in Operations and Customer Success for SAAS companies in the Home Services market. Holding an Associate of Arts and Sciences degree in Public Relations, Advertising, and Applied Communication from Villanova University, Michael has extensive knowledge in Salesforce CRM, Microsoft Excel, and industry best practices.

Michael has a proven track record of developing processes that are designed to increase efficiency, productivity, and reduce churn. During his tenure at Profit Rhino Visual Flat Rate Price Book and Motili, he has been instrumental in implementing strategies that drive customer satisfaction, boost revenue, and improve retention rates.

In his role as Customer Success Manager at Profit Rhino Visual Flat Rate Price Book, Michael plays a critical role in ensuring that customers receive the support they need. He takes an analytical and critical approach to problem-solving while maintaining a strong focus on customer satisfaction.

Prior to his current role, Michael held positions as Senior Customer Success Associate and Customer Success Associate at Profit Rhino Visual Flat Rate Price Book. He has also worked as a Strategic Account Manager and Associate Account Executive at Motili and as an Account Representative at Modern Marketing Concepts Inc.

Michael stands out for his ability to adapt to changing environments and his excellent communication skills. He is committed to delivering the best possible service to his customers and is always looking for ways to improve. Overall, Michael's extensive experience in customer success and his dedication to customer satisfaction make him a valuable asset in the Home Services market.