Dmitry Abramov

Дмитрий Абрамов is a seasoned professional with over a decade of experience in strategic and operational management, specializing in Marketing and Customer Experience.

His expertise includes developing and executing long and short-term growth strategies, managing teams of 15 leaders and over 120 coworkers, recruitment, development, and team building.

Дмитрий is proficient in customer experience management, identifying triggers and barriers, standardizing and optimizing processes, sales management, operational processes, in-house logistics, and loyalty program management.

He has a strong background in developing and implementing sales and traffic-driving activities, loyalty programs, advertising management, media planning, market intelligence, budgeting, P&L, cost control, and project management.

Дмитрий Абрамов's education includes studying магистр, кафедра Электроники at Национальный Исследовательский Ядерный Университет «МИФИ» (formerly known as the Московский Инженерно-Физический Институт).

He has held prominent positions at notable organizations such as IKEA Group, where he served as the former Customer Experience & Marketing Department Head, Head of Marketing (Khimki store), and Marketing Coordinator in the Service Office.

Additionally, Дмитрий was previously the Key Account Manager at LLC "Grande Affiche", showcasing his diverse professional experience and leadership capabilities.