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Zuned Shaikh
Tier 3 NOC Voice Engineer
Professional Background
Zuned Shaikh is an accomplished Voice Engineer with extensive experience in the telecommunications sector, where he has honed his skills and expertise over the years. His notable positions include serving as a Tier 3 NOC Voice Engineer at Masergy, where he plays a crucial role in managing and troubleshooting voice networks. During his tenure, he has developed a reputation for his in-depth knowledge of Session Initiation Protocol (SIP) and Session Border Controllers, key components that ensure high-quality voice communications over IP networks. Zuned's professional journey has also taken him to SIPCOM, known for its innovative cloud solutions, where he contributed significantly as a Voice Engineer. His early career involved working in IT technical support and as a Multimedia Assistant at Solutions Tech, where he gained foundational skills in addressing customer needs and providing effective tech solutions.
Education and Achievements
Zuned earned his Bachelor’s Degree in Computer Systems Networking and Telecommunications from the renowned University of Westminster. Graduating with a 2.1, he demonstrated a strong academic foundation in networking principles and telecommunications technologies. His educational background equips him with the theoretical knowledge necessary to navigate and excel in a fast-evolving technological landscape.
With a strong emphasis on practical application, Zuned has focused on the development and implementation of voice communication systems, combining his educational training with real-world experience. He is proficient in creating and managing complex network infrastructures, ensuring reliable and efficient communications for businesses.
Skills and Expertise
Zuned's professional journey is guided by his expertise in various critical areas including:
- Session Initiation Protocol (SIP): Understanding and implementing SIP protocols that enable voice communications over the internet.
- Session Border Controller (SBC): Utilizing SBC technology to manage and secure voice traffic flow between different networks.
- Data Center Operations: Experience in managing data center operations, crucial for supporting telecommunication services.
- Networking: Strong background in networking, providing him with the tools necessary to ensure connectivity and performance in voice services.
- Software Documentation: Expertise in documenting technical processes, which aids in maintaining effective communication and knowledge transfer within teams.
Notable Achievements
Throughout his career, Zuned has made significant contributions to optimizing and enhancing telecom networks, leading to improved service delivery. His ability to diagnose complex network issues efficiently and implement effective solutions has earned him recognition among peers and management alike. Zuned’s commitment to continuing education keeps him abreast of advancements in technology, further enhancing his capabilities as a Voice Engineer.
Zuned Shaikh is a dedicated professional who thrives on the challenges of the telecommunications industry, committed to providing top-tier service and solutions that meet the needs of businesses today. With a strong blend of technical expertise, real-world experience, and a commitment to growth, he remains poised to make further impactful contributions in the field of voice engineering and telecommunications.