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Zoe Pearce
Retention Marketing Manager at Seattle Sounders FC
Professional Background
Zoe Pearce is a skilled marketing professional with a diverse portfolio that spans several prestigious organizations in the retail and sports sectors. Currently, she serves as the Program Manager for Retention Marketing at Seattle Sounders FC, where she leverages her expertise in marketing strategies to enhance customer retention and engagement. Zoe's role is pivotal to the club, where fan loyalty and community engagement are essential to the organization's success. Through innovative marketing campaigns and a keen understanding of consumer behavior, Zoe continually contributes to the growth and sustainability of the Sounders FC brand.
Prior to her current position, Zoe enjoyed a successful career at Nordstrom, where she held various roles, including Senior Marketing Specialist and Vendor Specialist. In these positions, she honed her skills in marketing, vendor relations, and project management—aspects that are vital in the fast-paced retail environment. Through her hands-on approach and strategic insights, Zoe helped drive key marketing initiatives that increased brand visibility and customer satisfaction.
Earlier in her career, Zoe was involved in the e-commerce sector, serving as a Design Project Manager at zulily. Here, she honed her project management skills while overseeing graphic design projects that aligned with the company's vision and growth objectives. Before her time at zulily, Zoe's foundational experience was at Julep Nail Parlor Company, working as both an Operations Coordinator and Membership Coordinator, which allowed her to understand the intricacies of customer relations and business operations within the beauty industry.
Education and Achievements
Zoe Pearce studied and earned her Associate of Arts (AA) degree at Bellevue College, where she developed a strong academic foundation that complements her hands-on experience in marketing and project management. Her education has been instrumental in shaping her analytical and problem-solving skills, allowing her to navigate complex marketing landscapes successfully.
In addition to her professional roles, Zoe is active in continuing education and professional development. She consistently seeks opportunities to expand her knowledge and stay updated with the latest trends in marketing strategies, digital advertising, and customer retention techniques. Her commitment to personal growth and excellence in her field is a testament to her drive and ambition.
Achievements
Throughout her career, Zoe Pearce has made significant contributions to every organization she has been a part of. At Seattle Sounders FC, her work has not only enhanced fan engagement but also solidified the organization's reputation as a leading sports franchise with a dedicated fan base. Under her leadership, retention marketing programs have shown measurable improvements in customer engagement metrics.
At Nordstrom, she played a crucial role in initiatives that promoted product visibility and improved consumer outreach. Through her innovative marketing tactics, she contributed to substantial increases in sales and customer loyalty. Zoe's development of vendor relations proved invaluable, resulting in more streamlined operations and better partnerships that enhanced the customer experience.
Her time at zulily was characterized by her ability to manage multiple projects simultaneously while ensuring creative visions were executed flawlessly. Her leadership in designing effective marketing strategies showcases her versatility and adaptability.
Zoe's tenure at Julep Nail Parlor Company allowed her to cultivate a deep understanding of membership sales and operational management. Her contributions included developing programs that increased customer retention and satisfaction significantly, a skill that she has carried with her in her professional journey.
In summary, Zoe Pearce’s career is marked by a rich blend of experience, education, and outstanding achievements that make her a valuable asset to any organization. With her background in marketing and project management, combined with her commitment to professional growth, Zoe continues to make a meaningful impact in her field.