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Zia Islam
UX + Digital Strategy + DesignOps
Zia Islam is a highly experienced product manager and designer based in Austin, Texas. With a career spanning over 25 years, Zia has specialized in managing and designing SaaS design applications for various platforms like web, mobile, TV, and tablet UIs. Zia has a strong background in utilizing data-driven user-centric approaches within agile product development cycles. Throughout the years, Zia has contributed thought leadership and critical thinking to projects in diverse industries such as telecom, engineering, education, financial services, e-commerce, gaming, electronics, fashion & retail, and CPG. Zia is well-versed in defining quantitative and qualitative KPI metrics to measure the success of customer engagement & satisfaction, usage frequency, conversions, user flows & funnels. Zia's expertise also includes analyzing business goals, user requirements, market competition, customer feedback, and technical feasibility to develop the vision and strategy for achievable product roadmaps.