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Zen Harris
Head of Account Management at Sainsbury's Argos
Zen Harris is an accomplished Senior Manager with extensive expertise in Client Services Management and operational contractual & KPI requirements within the Telecommunications and Utilities sectors across the UK and South Africa.
Zen has a proven track record of driving sales and revenue growth in both internal and outsourced consumer sales channels, handling single and multiple site organizations with a focus on contract negotiation, headcount optimization, and cost control.
Zen's skill set includes Relationship Management, Client Services, Sales Management, Outsource Management, Sales Optimisation, Career Performance Management, Sales Campaign Development and Implementation, International Relationship Management, Operations Management, Business Planning, Change Management, Sales Compliance, and Commercial and Contractual Management Negotiations.
Zen's educational background comprises a BA Hons 2.1 in Visual Communications & Marketing from the University of Leeds.
Zen has held significant roles such as Snr Vendor Relationship Manager at Argos, Customer Experience Centre Manager at Hiscox, Operations Manager - Outsource Partners at Hiscox, Campaign Manager at CCI in South Africa, Outsource Relationship Manager at RWE npower, Internal B2B Sales Manager at RWE npower, and B2B Senior Team Manager at RWE npower.
