Zareh Khachatoorian

Zareh Khachatoorian is a seasoned professional in the fields of user experience and customer experience with an extensive career at Touchcommerce, a technology company specializing in digital customer engagement solutions. With a Bachelor of Arts degree in Communications from California State University, Northridge, Zareh began his career as a Regional Quality Assurance Manager at Teletech Philippines, working his way up to Vice President of Quality Assurance and Customer Experience at Touchcommerce.

As Vice President of User Experience and Text Analytics at Touchcommerce, Zareh oversees the company's user experience efforts and uses his extensive knowledge of text analytics to improve customer engagement solutions. Prior to this role, he served as Senior Director of Quality Assurance and Customer Experience and Director of Quality Assurance, where he focused on ensuring the highest quality of customer engagement solutions and improving customer experience.

Zareh's expertise lies in user experience, customer experience, and quality assurance, making him an invaluable asset to any organization focused on improving customer engagement and satisfaction.