Suggestions
Zach Dunn
Founding team @ Rally | Product storytelling for teams | Co-founder @ Robin
Zach Dunn is a seasoned entrepreneur and startup founder with a strong focus on product development and customer experience (CX). He co-founded Robin and played a vital role in supporting the transition to flexible workplaces over a decade. Currently, he is engaged in product storytelling at Rally.
Zach Dunn holds a B.A. in Multimedia Web Design and Development from the University of Hartford. His educational background aligns well with his career in technology and startups.
Throughout his professional journey, Zach Dunn has held various key positions in organizations, including Executive and Advisor at Rally, Co-Founder at Robin and One Mighty Roar, VP Customer Experience, Interim Head of Marketing, and Chief Product Officer at Robin, and Adjunct Professor for Computer Science at the University of Massachusetts.
Zach Dunn's expertise spans across product development, customer experience strategies, and startup leadership. With a rich background in founding and advising startups, he brings a wealth of knowledge to his current role in product storytelling at Rally.
In addition to his professional endeavors, Zach Dunn humorously mentions the possibility of meeting his twin brother and co-founder, Sam, emphasizing the close-knit entrepreneurial spirit within his family.
Highlights
A big theme in this release = remove steps needed to get started.
I've found many of the best products work with minimal decisions from the user. Flexibility without a point of view is complexity in disguise. Templates and good default settings help -- your advanced users can go from there.
When showing customers your product, I've found it's better to go for the "aha!" moment instead of chasing "wow!"
Sizzle is interesting, but useful is actionable.
