Yvette James

Yvette James is a seasoned professional with 15 years of experience in providing support for online applications and software to a diverse range of customers.

She has worked with various organizations, from local nonprofits like Boston's Pine Street Inn to industry giants such as AT&T and Staples, Inc.

Yvette's expertise spans training, customer service, email marketing, SAAS, account management, Salesforce.com, and HTML/CSS.

Her educational background includes a Bachelor of Arts and Science degree in Architecture from the Massachusetts Institute of Technology, along with studies at Troy High School and Boston Startup School.

Throughout her career, Yvette has held key positions such as eCommerce Product Manager at The Imperial Image, Director of Communications at Sookbox LLC, and Charity Relations Manager at Firstgiving.

She has also contributed her skills in roles like Email Abuse and Delivery Specialist at VerticalResponse, Customer Support Representative at VerticalResponse, and Operations Assistant at cMarket.