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Yuliya Wilson
Passionate Customer Success Leader | Elevating Experiences, Driving Growth 🚀 | Expert in Fostering Client Success & Long-Term Partnerships #CustomerObsessed #CXChampion
Yuliya Wilson is a Senior Customer Success Manager at Freshworks, based in San Francisco, California.13 She has a strong background in customer success and experience in the tech industry.
Professional Background
Yuliya started her new position as Senior Customer Success Manager at Freshworks recently, expressing excitement about this career move.2 Her role likely involves ensuring customer satisfaction, retention, and growth for Freshworks' clients.
Skills and Certifications
Yuliya has acquired several certifications that demonstrate her commitment to professional development:
- Precision Nutrition Level 1, Certificate in Exercise Nutrition (April 2020)
- CSM Coaching Program Level 1 from SuccessHACKER (January 2018)
- Certified Associate Project Manager from Project Management Institute (April 2017)
- Leadership-related certifications from LinkedIn (November 2023)1
Languages
Yuliya is proficient in:
- Russian
- Spanish1
Awards and Recognition
Her professional achievements include:
- Excellence Award Rising Star (January 2015) for exceptional customer service and retention
- Peer Award at People.ai (April 2021) for assisting new CSMs in reducing ramp time1
Yuliya Wilson appears to be a dedicated professional with a focus on customer success, continuously improving her skills and contributing to her team's success in the tech industry.