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Yoram D.
EVP Customer Success at CoolAutomation
Yoram D., whose full name is Yoram Dagan, is the Executive Vice President (EVP) of Customer Success at CoolAutomation.23 He is a seasoned professional with extensive experience in customer success and project management roles across various technology companies.2
Professional Background
Yoram is recognized as a customer success expert with over 20 years of experience in various customer service roles.45 Throughout his career, he has demonstrated a strong ability in building and managing customer success organizations.5
Current Role
At CoolAutomation, Yoram holds the position of EVP Customer Success.23 CoolAutomation is a global leader in smart solutions for HVAC systems, specializing in VRF/VRV, split, and air-to-water heat pump systems.1 The company provides remote monitoring solutions for HVAC VRF systems, helping service companies optimize operations and energy efficiency.1
Experience
Before joining CoolAutomation, Yoram worked in customer success and project management roles at other tech companies, including:
- Fornova
- Nyotron2
His experience spans across various industries, including cybersecurity, travel tech, and internet industries.3
Skills and Expertise
Yoram's expertise includes:
- Customer success management
- Project management
- Building and scaling customer success organizations
- Working with various technology sectors
His LinkedIn profile can be found under the username "yoram-dagan"3, where more details about his professional experience and accomplishments may be available.
