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Ken Ying
Senior Manager, Product at Procter & Gamble
Professional Background
Ken Ying is a distinguished professional who has built an impressive career by combining his passion for technology and data with a strong desire to improve people's lives. With extensive experience in product management, program management, and project management, Ken has established himself as a leader in the supply chain and eCommerce sectors, particularly within the consumer-packaged goods industry. Currently, he is the Senior Manager for Product at Procter & Gamble, where he leads a dedicated technical product team for North America and South America. His contributions have made a significant impact, enabling the company to achieve an astounding $500 million in sales through various regional and global supply chain programs.
Ken's journey in the professional domain has involved several notable roles at Procter & Gamble, where he began as an IT Project Manager in Canada. He then progressed to become a Technical Project Manager and further advanced his career as a Program Manager within Global Business Services. His ability to harness data and strategic insights has been paramount in transforming processes and driving innovation within the supply chain, thereby enhancing operational efficiency. His leadership skills and in-depth knowledge of supply chain dynamics have positioned him as a vital figure in driving product and innovation initiatives across multiple regions.
Education and Achievements
Ken’s academic background emphasizes his commitment to continuous learning and professional development. He earned his Bachelor of Business Administration (BBA) with a concentration in Management Information Systems and Entrepreneurship from Simon Fraser University. This foundational education provided him with the skills necessary to bridge the gap between technology and business, equipping him to lead complex projects and drive strategic initiatives in his subsequent career.
Further expanding his academic credentials, Ken enhanced his professional capabilities by studying Product Strategy at Kellogg Executive Education—a program renowned for cultivating strategic thinking and innovative product management practices. Additionally, he pursued Operations Supply Chain Management at the University of Toronto’s School of Continuing Studies, solidifying his understanding of the key components that drive successful supply chains.
Ken’s international experiences were enriched by studying at the University of Bath and National Taiwan University, where he engaged in academic exchanges. At National Taiwan University, he graduated with First Class Honors, emphasizing his dedication and proficiency.
Notable Achievements
Throughout his career, Ken Ying has achieved numerous milestones that speak to his expertise and determination. One of his most significant achievements is leading various supply chain programs that have collectively resulted in substantial sales growth for Procter & Gamble. His strategic leadership has not only contributed to the bottom line but has also improved the overall efficiency and reliability of supply chain operations.
As he engages in his current role, Ken continues to innovate and inspire his teams to explore new avenues in product development, focusing on the convergence of technology and customer needs. His previous experience, which includes roles such as Business Systems Analyst at TELUS and Business Development Intern at Edukaans, has further honed his analytical skills and business acumen.
In his early career, Ken also took advantage of various internship opportunities, such as Marketing Analyst at LivingSocial and Business Analyst Intern at 2Win Communications. These experiences have provided him with a broad perspective of the business landscape and honed his data-driven decision-making skills.
With a solid track record of leadership and a fervent dedication to improving operational processes, Ken Ying exemplifies a forward-thinking professional who is poised to make transformative impacts in his field. His ability to adapt to changing environments and his commitment to leveraging technology for the benefit of people is a testament to his character and professional ethos. Through both formal education and hands-on experience, Ken has developed a well-rounded skill set that underpins his success in the competitive arena of global business services.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.