Yifan H.

Yifan H. is a seasoned product designer with over 8 years of experience in creating digital products to address real-world issues and enhance user experience. Currently employed at Meta, Yifan is a vital part of the Kustomer team, focusing on developing messaging, mobile, and knowledge base features to revolutionize customer service. Yifan has a strong background in designing web and mobile apps for various industries, having collaborated with prominent companies such as Turner, Hearst Media, Gemini, and Souler. Yifan holds a master's degree in interactive telecommunications from NYU and specializes in user interface design, user experience design, and graphic design. Yifan thrives in diverse teams and welcomes new design challenges and technological advancements.

Yifan H.'s educational background includes a Master of Professional Studies in Interactive Telecommunications from New York University and a Bachelor's degree in Industrial Design from Jiangnan University. Yifan has held significant roles in various organizations, including Senior Product Designer at AvePoint, Product Designer at Meta and Kustomer, UX Designer at Dom & Tom, and Interaction Designer at Midnight Commercial. Yifan has also interned at Walmart Labs, OPPO, and Hangzhou R&D Design Co. Ltd., showcasing a dedication to continuous learning and skill development in the field of design.