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    Yevhenii Tkachenko

    IT Support Engineer - Grammarly

    Professional Background

    Yevhenii Tkachenko is a highly skilled IT professional with extensive experience in system administration and technical support. With a solid foundation in IT acquired through dedicated education at the National Aviation University, Yevhenii has worked with top-tier organizations, including Grammarly and GlobalLogic, where he has honed his skills and developed a rich portfolio of expertise. His diverse experience has prepared him for various IT roles, showcasing his adaptability and commitment to excellence.

    In his recent role as an IT Support Engineer at Grammarly, Yevhenii has confirmed his proficiency in managing both software and hardware aspects of IT systems. His responsibilities have included administration of operating systems such as Windows, MacOS, and Unix, alongside managing critical infrastructure components like Active Directory, Exchange, DNS, and DHCP. This experience has solidified his reputation for being an expert in systems administration and IT support.

    Prior to his position at Grammarly, Yevhenii contributed to the success of GlobalLogic by working his way up from Technical Support Engineer to Customer Support Specialist L3. His comprehensive knowledge in troubleshooting and support services allowed him to solve complex issues efficiently, making him a valuable asset to the team. Furthermore, during his time at Galnaftogaz as a Senior System Administrator and the Ministry of Revenue and Duties of Ukraine, Yevhenii demonstrated exceptional leadership and technical skills, managing complete system infrastructures and ensuring seamless operations.

    Education and Achievements

    Yevhenii Tkachenko's educational journey laid the foundation for his remarkable career in IT. He attained both a Specialist degree and a Master's degree in Computer Systems and Networking from the esteemed National Aviation University. This educational background endows him with in-depth knowledge of networking principles, system management, and the technical practices necessary to thrive in fast-paced IT environments.

    The skills he gained during his studies have helped him secure impressive positions and accumulate substantial achievements throughout his career. Yevhenii has conducted himself with professionalism and dedication, leading to continual personal and organizational success.

    Notable Contributions

    Yevhenii is known not only for his technical expertise but also for his strategic understanding of information security and procurement. His ability to implement centralized virus protection and develop regulatory documentation has made strides in enhancing organizational security and compliance. Moreover, he possesses the foresight to understand and navigate changing circumstances in the IT landscape, ensuring that he consistently meets and exceeds service demands.

    He has successfully managed procurement processes for hardware, software, and office supplies, optimizing resources for his employers and creating efficient operating systems. His knack for diagnosing and repairing both computer and office technology has contributed to his reputation as a go-to technician and advisor.

    Collaboration is key in the IT sector, and Yevhenii's excellent communication skills have facilitated effective interactions with diverse teams and individuals. Therefore, he has been able to provide valuable advice regarding software procurement and the legalization of technology used in the workplace, further showcasing his extensive knowledge.

    Yevhenii’s adaptability is one of his standout attributes. Alongside his technical capabilities, he exudes sociability, analytical thinking, creativity, responsibility, and punctuality. These qualities make him not only a proficient IT professional but also a wonderful colleague, ready to tackle new challenges, change locations, and embrace new projects with enthusiasm.

    His management skills are notable as well, and he has proven to be psychologically and intellectually prepared for shifts in the job market and professional landscape. This readiness to take on new occupational profiles enhances his attraction as a candidate for diverse IT positions.

    Conclusion

    In summary, Yevhenii Tkachenko is a dedicated IT professional whose extensive background in system administration, technical support, and information security positions him as a significant contributor to any organization. His adaptability, management acumen, insightful understanding of technology, and strong communication skills make him a valuable asset in the IT industry. From his educational background at National Aviation University to his noteworthy positions at Grammarly and GlobalLogic, Yevhenii is undoubtedly a rising star in the field, with much to offer to future employers and clients alike.

    title':'Professional Summary','tags':[

    IT Support Engineer

    Grammarly

    GlobalLogic

    System Administrator

    IT professional

    Technical Support

    Networking

    Computer Systems

    Information Security

    Procurement

    Active Directory

    Yevhenii Tkachenko
    Add to my network

    Location

    Ukraine