Yen Ha

Yen Ha is a Senior Product Manager Technical at Amazon, specializing in Influencers, Publishers, and Creators. Based in Seattle, Washington, Yen has held this position since November 2021 and previously worked in various technical product management roles at Amazon, including overseeing customer experiences for Amazon Assistant and managing Alexa experiences.

Professional Experience

• Amazon (2016 - 2023)

  • Sr. Product Manager Technical - Influencers, Publishers, Creators (Nov 2021 - Jul 2023): Focused on enhancing the experience for creators.
  • Sr. Product Manager Technical - Amazon Assistant (Mar 2021 - Nov 2021): Managed the customer experience on the Amazon Assistant homepage.
  • Sr. Product Manager Technical - Alexa Experiences (Sep 2019 - Mar 2021): Worked on policies and technologies to protect customer experience within Alexa.
  • Sr. Product Manager Technical - Prime Now/Fresh (Jul 2016 - Sep 2019): Drove marketing initiatives for Prime Now and Amazon Fresh.

• EagleView Technologies, Inc. (2008 - 2016)

  • Held various roles, including Technical Project Manager and Product Manager, where Yen contributed to product development and operational efficiency.

Education and Certifications

Yen holds a Bachelor of Arts in Art, Architectural History, and Design from the University of Washington (2002 - 2007). Additionally, Yen is certified as an Agile Coach and a ScrumMaster, indicating a strong foundation in agile methodologies and team management.

Skills and Languages

Yen is proficient in both English and Vietnamese, which enhances communication capabilities in diverse environments.

Yen's extensive experience in product management, particularly in technical roles at Amazon, highlights a strong background in improving user experiences and driving product initiatives.1