Yaron Wilf

Yaron Wilf is a seasoned technology professional currently serving as Vice President at Thunder, Inc, a trusted Salesforce.com implementation partner based in San Francisco, California.1 With a strong background in customer service operations and software development, Yaron has held several key leadership positions throughout his career.

Professional Experience

Yaron's career trajectory includes:

• Vice President at Thunder, Inc (September 2020 - Present)23
• VP Services & Support at Algolia (January 2020 - July 2020)2
• VP, Enterprise Support at WeWork (January 2019 - January 2020)2
• Managing Director at Simplus (December 2017 - January 2019)2
• Principal Director at Accenture (January 2016 - December 2017)2
• Vice President, Service Cloud at Cloud Sherpas (April 2013 - January 2016)2
• Director, Service Cloud Practice at CloudTrigger Inc. (May 2012 - December 2012)2

Expertise and Responsibilities

At Thunder, Yaron serves as the VP and Service Cloud Practice Lead.6 His areas of expertise include:

• Salesforce Service Cloud, Community Cloud, and Field Service implementations
• Customer service strategy and technology ecosystems
• Driving cost reduction and improving customer satisfaction
• Building and leading teams of solution architects and domain experts
• Developing go-to-market strategies and increasing revenue growth

Education and Skills

Yaron holds a Bachelor of Arts in Computer Science from UC San Diego.2 His skill set combines strong technical knowledge with business acumen, making him adept at software product development and customer service operations.5

Professional Impact

Throughout his career, Yaron has demonstrated a track record of success:

• Drove 25% year-over-year revenue growth in his North America practice at Accenture4
• Increased deal win rates by 22% and deal size by 30% at Simplus4
• Led a 30% year-over-year practice revenue growth at Cloud Sherpas, accounting for over 50% of global services revenue4

Yaron Wilf's LinkedIn profile can be found at linkedin.com/in/yaron-wilf-3b04052, where more details about his professional experience and accomplishments are available.5