University of Haifa

Customer Success Manager at AdScale

•	Define product vision and strategy in alignment with the company's overall goals and objectives.
•	Collaborate with cross-functional teams, including engineering, design, and data science to ensure 
         timely and efficient execution of product initiatives.
•	Conduct market research and competitor analysis to identify trends, opportunities, and threats.
•	Create and maintain product roadmaps, prioritizing features and enhancements based on business 
         value, customer needs, and technical feasibility.
•	Define and track key performance metrics for the product, using data-driven insights to inform 
         product decisions and improvements.
•	Act as a subject matter expert, providing guidance and support to internal stakeholders, partners, 
         and customers.
•	Collaborate with sales, marketing, and customer success teams to create and execute go-to-market 
         strategies and product positioning. 
•	Foster a culture of continuous improvement and innovation within the product team and across the 
        organization.

Skai

Product Manager

Responsible for overseeing all facets of client utilization of the Skai Apps multi-channel management platform (Facebook, Apple, UAC, and Snapchat). Accountable for clients’ satisfaction and to drive high performance for digital initiatives.

Senior Client Success Manager

Provide on-boarding service  and product training sessions to new customers. Provide feedback to Product team in the form of enhancements and ideas that would ease the use of the product for customers. Manage a customer portfolio through email exchanges and phone calls in an effort to ensure product usage.  Provide general advertising support to clients who have completed product training. Investigate issues and bugs encountered by clients and create support tickets for resolutions. Stay relevant and current by conducting research to stay on top of industry trends. Routinely handle chat lines, phone support lines, and training webinars

AdScale

Customer Success Manager

Playtika

Marketing Relations Manager

Aditor (Acquired by Playtika)

Client Success Manager

Act as a primary business contact for the client and responsible for client satisfaction.
Consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.In addition, responsible to build relationships with clients to encourage new business opportunities.

DauUp (Acquired by WebPals)

Build long-lasting relationships with clients and providing best practice guidance. Direct clients to appropriate products or services that fit their needs, determine new sales opportunities with existing accounts. Acting as an escalation point for both the customer and internal teams. Interact and coordinate strategies with other team members (sales, ad- ops and media). Prepare reports demonstrating quarterly sales, annual forecasts, account statuses, and other valuable metrics data.

Media Shakers Corp

Client Relations Manager

Setup,manage and optimize internet campaigns,traffic analysis,executing and analyzing reports. Identify new sales opportunities within existing accounts,interact and coordinate with sales team and other staff members, establish budgets with client and company, meet time deadlines for accounts.

W.M WebMedia

Campaign Manager

Deliver service and support to end-users, interact with customers, to provide and process information
in response to inquiries, concerns, and requests about products and services. Diagnose and resolve technical hardware and software issues involving internet connectivity and email clients.

yana osinsky