Suggestions
Yana Gutierrez
Senior Business Leader | Strategic Partnerships | Global Travel & Hospitality | Business Strategy | Business Development
Yana Gutierrez is a senior executive currently serving as the Head of Platforms, Customer Success at Stripe, a position she has held since December 2021. Based in New York City, she has a robust background in business strategy and partnerships, particularly within the financial services sector.
Professional Background
- Stripe (December 2021 - Present)
- Leads the Strategic Platforms Customer Success discipline.
- American Express (2002 - 2016)
- Held multiple leadership roles, including:
- Vice President, Strategic Partnerships, Travel & Lifestyle Services: Focused on product and supplier strategy for leisure travel.
- Vice President, Industry Development: Drove industry-wide strategies across various sectors.
- Vice President, Strategic Planning Group: Part of the internal consulting division reporting directly to the CEO.
- Held multiple leadership roles, including:
Education
Yana holds an advanced degree from Stanford University Graduate School of Business, which complements her extensive experience in strategic roles across various industries.
Recognition
In 2024, she was awarded the Outstanding Woman in Customer Success by Women of Customer Success, highlighting her contributions to the field and her leadership in empowering women in tech roles.
Skills and Languages
Yana is proficient in both Spanish and French, enhancing her ability to engage with diverse teams and clients globally.
Her career trajectory showcases a strong commitment to driving growth and innovation within customer success frameworks, making her a prominent figure in the tech industry.
