Academy of Art University

Manager at The Pedaler

San Francisco Bay Area

The Pedaler

General Manager

Broadly provides small businesses with online tools to manage review reputation, communication and payments.- Sold to SMB customers (1-250 employees) across multiple verticals including home and professional services, automotive, retail, and healthcare.- Increased  outdoor retail market 15% quarter over quarter for 1 year2019 Q2 Sales Trip winner (award honors account executive with >110% quota attainment )

Broadly

Account Executive

iD Tech is the world's largest educational tech summer camp, providing hands on accelerated learning for children ages 7-19 in fields like robotics, coding, game design, machine learning, cybersecurity, and more.(Summer Program - Contract)- Led and supported a team of 65 teaching staff, 8 assistant directors, and 2 health and safety managers to deliver a high tech curriculum to over 2,500 students- Managed class schedules, housing, meal programs, and staffing to ensure a high-quality educational experience for students- Served as a primary point of contact for customers (parents and students) with any issues with the program

iD Tech Camps

Stanford Site Director

IA charter schools integrate art and technology into a broad curriculum to improve the learning experience for an ethnically and socioeconomically diverse set of students, preparing them for college and life.- Taught 5 periods of art class to a total of 150 students, and academic advisor to 35 studentsSpartan Hero of the Year June 2018 (granted by the administration to honor the staff member creating the greatest impact for the students)Teacher of the Month  Nov. 2017 (awarded by students to the teacher with the greatest impact)Spartan of the Year June 2017 (awarded by staff member vote, to the staff member whose contributions most exceeded role requirements and expectations)

Impact Academy of Arts and Technology

Fine Arts Instructor

Amax manufactures custom computer hardware from OEM servers to full data center build-outs.- Completed full sales cycles by coordinating with local and international clients, and engineering teams- Managed update of 3 major client’s OEM hardware from plan through testing

AMAX

Accela builds software improving citizen access to government programs.- Opened new local government accounts throughout the Western Continental US through consultative analysis of needs and efficiency and transparency initiatives- Saved 95% of potential churn through evaluating and addressing client concerns and refocusing on software spending.

Accela (Acquired by Granicus)

Business Development Executive

Granicus builds software connecting local government agencies with constituents. - Increased revenue in US Southwest accounts through consultative analysis of needs and compliance requirements.- Saved 95% of potential churn through evaluating and addressing client concerns and refocusing on software spending.2014 -August Sales Contest Winner (Awarded to the Account Manager with highest bookings)2014 Q2  Sales leader (Awarded to the Account Manager or Account Executive with highest quota attainment.

Granicus, Inc.

Senior Account Manager

Subject TV Provided media services for production to distribution for small to medium businesses, primarily informational or industrial.•       Maintained account records as well as Marketing campaign touches through customized CRM.•	Drove a 43% repurchase behavior by upselling one-time clients generating tens of thousands of dollars of repeat business every year.•	Fulfilled account manager duties helping to educate first time buyers on all aspects of the filming process.2013 and 2014 Quota King runner up.•	Coordinate camera crew, talent, editors and other post-production staff.

Subject TV

Head of Sales and Customer Success

- Defined and managed team sponsorship program. Negotiated levels of cash and in-kind support and aligned with sponsor incentives including social media campaigns and brand placement opportunities.•	Management of the sponsorship program resulted in a 4X increase in cash and equipment support from top brands including Wonderful Pistachios, Twinlab, Orbea, and Nestle.•	Produced team sponsorship proposal videos and team promotional videos owning all aspects of production from hiring the director and editor, writing the script, and approving final editing.•	Scouted, pitched, and signed riders implementing an extensive hiring process that analyzes rider capabilities alongside team strategic needs. •	Created and implemented various race strategies, adjusting real-time to changing conditions in race day ride-alongs, coordinating breakaway attacks and determining when to chase.

Wonderful Pistachios Professional Cycling Team Presented by SubjectTV

Program Director

- Conducted cold/warm sales calls remotely via established leads, inquiries and references.- Created and managed a sales pipeline from SDR hand-off, achieving a 70% close rate from first phone call to an in-person sales meeting for potential clients.- 2009 Quota King.Promoted from SDR to Inside Sales (January 2008)- Researched developed and validated target lead lists.- Lead Generation/ outbound calling and lead follow up /qualification (Budget, Authority, Needs Procurement, Timeline).- Conduct email campaigns linked to CRM

Inside Sales Representative

Wheel World Cyclery

Retail Sales Manager

Lead camera operator and editor for event productions and DVD publicationsAdobe Premiere, Final Cut, Sony Vegas

Yan Lee

Yan Lee