Ximena Sarango, MBA

Ximena Sarango, MBA is a Lead Service Designer & UX Researcher at Thrivent.1 She is committed to driving product transformation that begins with the customer and leads teams through design processes.1

Professional Background

Ximena holds an MBA degree, which complements her expertise in user experience and service design.1 Her educational background also includes graduation from Parsons School of Design, indicating a strong foundation in design principles.

Current Role

At Thrivent, Ximena serves as a Senior UX Researcher and Digital Advisor Experience specialist.1 In this role, she likely focuses on improving the digital experience for financial advisors and their clients, leveraging her skills in user research and service design.

Skills and Expertise

Ximena is known for her versatility, combining skills in:

• Service Design
• UX Research
• Product Transformation
• Team Leadership
• Business Strategy (as evidenced by her MBA)
• Innovation

Her diverse background allows her to approach product development and user experience from multiple perspectives, integrating design thinking with business acumen.

Professional Network

Ximena maintains an active presence on LinkedIn, where her profile can be found under the username "ximenasarango".1 This platform likely serves as a key tool for her professional networking and sharing of insights in the UX and service design fields.