Wonmi Chang

Wonmi Chang is a highly experienced professional with a background in communication, media studies, and omnichannel operations management.

Wonmi obtained a Bachelor of Arts (B.A.) in Communication and Media Studies from the State University of New York Cortland and attended John Jay High School Cross River.

Having worked at renowned organizations, Wonmi held key roles such as Senior Omnichannel Operations Manager and Senior CX Manager NA at RIMOWA, as well as eCommerce Operations Manager in North America at The Kooples.

With a diverse skill set, Wonmi also served in positions such as eCommerce Operations Associate at rag & bone, eCommerce Coordinator at The Kooples, Interim Trainer of Customer Services at Burberry, and Prorsum & Bespoke Specialist, Americas at Burberry.

Noteworthy for attention to detail and customer-centric approaches, Wonmi's professional journey includes a consultancy role at Burberry, demonstrating a versatile background in luxury retail.

Wonmi Chang's extensive experience in omnichannel operations, customer experience management, eCommerce operations, and luxury retail consultancy, underscore a seasoned professional with a robust skill set.

Combining academic achievements with practical industry expertise, Wonmi stands out as a versatile and accomplished professional in the fields of communication, media studies, and operations management.