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William Wilson
CEO, Owner, and Principal at Multiple Companies
William Wilson is the Chairman of ARC Management Group, LLC, a company he founded in 2006. He has over 22 years of experience in the call center and accounts receivable management industries. Under his leadership, ARC has evolved into a full-service pre-legal and legal collection agency that operates nationwide, offering a variety of services including business process outsourcing, collections, healthcare solutions, and legal services.12
Wilson is a U.S. Marine Corps veteran and holds a Bachelor of Science degree in Business Management from Oklahoma State University. His extensive background includes managing portfolios in the billions for various major corporations, including American Express and Capital One. He emphasizes a client-centric approach, focusing on integrity and transparent communication in debt collection practices.2
At ARC, Wilson has implemented a culture that prioritizes technology and staff education, which he believes are key to delivering high-quality service and performance for clients.12