North Slope Training Cooperative (NSTC)

Cook's Institute Of Electronics Engineering

Tampa Technical Institute

Red Cross First Aid and CPR Instructor

University of Phoenix

The George Washington University School of Business

Combat Training - Trained as Sniper

Divers Alert Network (DAN)

USPA Licensed Skydiver

International Project Manager and Project Mgmt Trainer  -  PMO Manager  -  Project Auditor  -  Speaker  -  Best Selling Author

Manage a Project Management Office specializing in business analysis and project management consulting and training, computer networking, project auditing, internet marketing, email marketing and list management, internet video production, and WordPress development. Additionally, manage overall project portfolio risk management, project management Governance, contract management, schedule and cost control, and overall project portfolio quality assurance. Establish project management methodology, policies, and procedures for delivering all projects including project life cycle process, lessons learned database, estimation process, cost control process, and schedule control process. •Consulted on IT project management processes and policies at MD Anderson.•Developed internet marketing campaigns including websites, list building, sales funnels, and landing pages.•Develop course materials and teach project management and business analysis worldwide including Africa.•Managed deployment of 3G service for Cingular Wireless including UMTS, SS7 over ATM, HLR, and Sigtran.

The Volpe Consortium, Inc.

Project Management Office (PMO) Manager, CEO, and Founder

Established a Project Management Office (PMO) and managed a team of engineers and subcontractors for a $1B Motorola TETRA Land Mobile Radio C6ISR project for the Saudi Arabian Ministry of Interior.  Our scope was approximately $16M.•Successfully built and directed multiple teams to maximize performance for the successful delivery and execution of the project plan as per contract. •Delivered project plan, system engineering design studies, Concept of Operation studies (CONOPS), site acceptance test documents, and engineering deliverables.•Completed system acceptance testing of the Land Mobile radio communication system across East, West, and Central provinces of the Kingdom of Saudi Arabia.•Hosted project status meetings and produced reports for the Program Director, General Supervisor, and project Board.

D & S Consultants, Incorporated

Project Management Office (PMO) Manager

Managed daily activities of fire and gas automation projects on the North Slope of Alaska and Anchorage, Alaska for GCI's corporate clients including BP.  Additionally, managed overall project risk management, contract management, scheduling and cost control, and overall project quality assurance.  Managed a team of engineers, technical resources, and support staff to deliver telecommunication infrastructure projects in one of the most challenging geographical environments on the planet for client's customers in the oil and gas industry.•Developed scope, schedule, and budget in accordance with customer requirements and reasonable delivery intervals.•Managed customer service activities, networked with customer management and staff, managed client expectations, and developed project delivery and infrastructure enhancements.

General Communications Incorporated (Contract)

Industrial Telecommunications Project Manager

Accountable for managing the daily activities of a new product introduction (NPI) effort to deliver the water utility industry’s first residential solid state water meter for North America.  Duties included project risk management, contract management, schedule and cost control, overall project quality assurance, project management, and project management training.  Core project team consisted of multiple people from several different countries ranging in skill sets from non-degreed draftsman to PhD scientists.  Budget for project was in excess of six million dollars ($6M).  Established project management methodology, policies, and procedures for delivering all projects including project life cycle process, lessons learned database, estimation process, cost control process, and schedule control process. •Completed development of the company’s first detailed Product Requirements Document (PRD).•Completed development of the company’s first detailed New Product Introduction (NPI) life cycle.•Key employee in the management of negotiations for a Manufacturing Service Agreement (MSA) with Jabil Circuits.

Sensus Metering Systems

Sterling Project Manager

Managed daily aspects of WAN projects to include risk management, customer interface, schedule and cost control, and overall project quality for the largest national service provider of fixed wireless and fiber wide area networks for K-12 school districts.  Trillion managed over 200,000 miles of networks and provided services to over 1,500 schools coast to coast in the United States specializing in designing, installing, operating, and maintaining wireless and fiber wide area network systems and providing value added secure network and voice services to help school districts deliver better educational outcomes. •Designed and deployed a Layer 3 network diagram tool that reduced development time by 80%.•Managed a total of five network projects (some exceeding 1000 miles) and two development projects.•Reviewed and consulted on PMO processes that resulted in the unification of test metrics and overall cohesiveness.

Trillion Partners, Inc. (Contract)

WAN Project Manager

Managed daily aspects of the metering technology for HP’s Utility Computing Program (Pay per Use).  Accountable for technology selection, customer satisfaction, quality, introduction of new software versions (NPI) leveraging CMM processes, support plan development, continuing improvement, manufacturing, and product roadmap.  Worked with a cross-functional team from Supply Chain, R&D, product marketing, and HP Financial Services to deliver $30M deals.  Defined and managed processes as wells as developed and drove project plans.  Managed metering escalations and acted as a single point of contact for customers and HP groups. •Assisted with the establishment of a Support Center in India.•Reduced maximum customer billings from 29 to 0 within four months.•Increased monthly customer billing measurements from 88% to 98% within six months.•Senior member of the team that delivered the IT industry’s first Windows Utility Computing Solution.

Hewlett-Packard

Pay Per Use Program Manager (Master Level Business Planning Manager)

Managed the delivery of some of the most powerful fault-tolerant solutions in the world (99.999+% up-time).  These systems powered more than 100 stock and commodity exchanges, including 14 of the world's largest; they supported 95 percent of the world's securities transactions; they helped process two out of every three credit card transactions and three out of every four electronic funds transfers; and they helped control 65 percent of the world's telecom infrastructure.  Responsibilities included analyzing and managing project milestones; communicating schedule impacts to cross-functional project teams/virtual teams and escalating as necessary to maintain project plan integrity.  Monitored and reported project progress versus milestones ensuring manufacturability and testability of new and existing products with a constant focus on value engineering.  Created, reviewed, and approved Engineering Change Notices, Process Change Requests, and developed Manufacturing Plans.  Coordinated with customers, marketing, operations, engineering, logistics, materials, software, production, and suppliers to ensure timely design and materials delivery in support of new/existing product builds.  Customers included America Online, NASDAQ, Motorola, Verizon, AT&T, Nokia, and Ericsson.  My project teams included individuals from Sweden, Scotland, France, Australia, India, many states within the U.S, and other countries. •Delivered 2.5G and 3G SS7 solutions to the telecommunications market.•Senior member of the Non Stop Engineering Division Component End of Life Core Team.•Senior member of the team that delivered the telco industry’s first fault-tolerant SNMP solution running an SCTP protocol.

Worldwide Manufacturing Program Manager

Managed all activities associated with implementation and operation of the IT Department.•Instrumental in the design of a critical scheduling technique used in a popular CIM software tool.•Designed and implemented corporate intranet used to conduct 100% of the corporation’s business.•Created IT department, hired personnel, and wrote policies and procedures leading to ISO 9002 certification.•Implemented production control and computer integrated manufacturing (CIM) solution that processed 100% of the corporation’s orders across two states.

Paradigm Metals, Inc.

Corporate Information Technology Manager

Managed all project and corporate operations at BTI as well as all activities related to the establishment of the PMO. Manager license Texas Board of Private Investigators and Private Security Agencies.•Negotiated and implemented tactical partnerships with corporations like Honeywell to established BTI as a leader in home automation, telephony, high-end electronic security, and systems integration.•Developed and implemented marketing plan to attract and retain customers that included Fort Hood, the Defense Contract Audit Agency (DCAA), and the U.S. Department of Agriculture (USDA), which represented approximately 60% of corporate revenue.•Prepared proposals that won more than 10 Government service contracts for implementation and support of IT systems.

Bitt Technologies, Inc.

Project Management Office (PMO) Manager and Founder

Accountable for management of a computer networking project office at Fort Hood, Texas.  Oversaw contract management, materials management, and personnel.  SECRET Clearance.•Successfully increased service call close rate by 80% in six months.•Managed Federal contracts in support of operation Just Cause (Panama).•Managed Federal contracts in support of operation Desert Storm (Kuwait).•Managed Federal contracts in support of operation Restore Hope (Somalia).

William H. Volpe III, PMP, CET, GWCPM, GWCBA

William H. Volpe III, PMP, CET, GWCPM, GWCBA