William Pentony

William Pentony is an accomplished BPO director with extensive cross-sector experience and a sharp commercial acumen.

He has a solid track record of managing diverse portfolios across various regions, ensuring high-quality services, profitability, and successful delivery of transformation and transition programs.

Currently serving as the Client Services Director at Maistro, a UK-based technology company renowned as the world's first digital procurement intermediary for services.

Maistro's innovative SaaS technology platform, in conjunction with their rigorously vetted supplier network and specialized managed services, offers value-added services that go beyond savings.

Their platform leverages cutting-edge AI and automation, empowering individuals within a firm to efficiently purchase services from scoping to payment, while providing procurement teams with hands-off visibility and control over purchases.

William Pentony holds a Master's degree in Food Economics from University College Cork.

His professional journey includes roles such as Director of Operations and Principle Consultant at Gobeyond, Contract Director at Serco Health, Strategic Account Director at Serco Health BPO at Serco, and various leadership positions at Serco Global Services, The Listening Company, and The Merchants Group.