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William Johnson
Director of Customer Experience (CX) Insights at SiriusXM
William Johnson is a skilled professional with a diverse background in technology, management, marketing, and culinary arts. With years of experience in leadership positions, he has a proven track record of turning around teams and energizing staff. Johnson is detail-oriented, thinks end-to-end, is an excellent problem-solver, and has effective communication and coordination skills. He empathizes with people's technology challenges and can meet their needs while aligning with business goals.
Johnson holds a coursework degree in Computer Science from Edgewood College and Associate of Applied Science degrees in Electronics, Marketing, and the Chef program from Madison Area Technical College and California Culinary Academy. He possesses rich experience serving in various leadership positions in several organizations, including Cooley LLP, Sidley Austin, Guckenheimer, Bingham McCutchen, Siebel CRM Systems, and Mattel, among others.
