William Hance

William Hance is the Vice President of Sales and Customer Success at RevSetter, an AI-powered Customer Success and Revenue platform designed for modern go-to-market teams.12 In this role, he leads the commercial side of the business, overseeing sales, customer success, and revenue operations.12

Professional Background

William's expertise lies in the intersection of sales and customer success. At RevSetter, he is responsible for:

• Driving sales of RevSetter's Customer Success Platform (CSP)
• Implementing sales strategies
• Managing both sales and customer success teams
• Handling revenue operations

Industry Insights

William has shared his perspectives on various industry topics:

Sales and Customer Success Collaboration:: He emphasizes the importance of balancing sales and customer success functions, noting the challenges in creating a true "single source of truth" across different departments.1

Tech Industry Evolution:: William has discussed how the tech industry has changed over time, reflecting on whether it's more exciting now or in the past.1

Organizational Challenges:: He has addressed the complexities of managing the "three-headed monster" of sales, customer success, and revenue operations working together in modern businesses.1

William Hance is based in Santa Monica, CA, and his LinkedIn profile can be found at linkedin.com/in/william-hance-47040357.23