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William Chan
Director of Revenue & Customer Sales at Shangri-La Hotel
William Chan is an experienced professional in revenue management and data analysis within the hospitality industry. With a background in Bachelor of International Business in Hotel & Tourism Management from César Ritz Colleges Switzerland and Bachelor of Arts in Hospitality Business Management from Washington State University, William has a solid foundation in hospitality administration. His expertise lies in revenue optimization for Rooms, Events Catering, and Food & Beverage, with a strong skill set in Microsoft Excel and CRM-Delphi. William has held various roles at esteemed organizations like Shangri-La The Shard, Accor, and Shangri-La Group, ranging from Revenue Analyst to Director of Revenue & Customer Sales.