The University of Texas at Austin

BrainStation

New York University

The University of Texas Rio Grande Valley

Operations Change Manager

Texas G&S Investments, Inc.

Interim Director - Risk

SuperBueno-X

Founder

Texas G&S Investments is specializes in B2B cross-border payments business on the corridor of the Texas-Mexican Border, averaging $2.5B in total annual movement.

Junior Chief of Staff

Change Management Consultant

• Managed portfolio of end-to-end global B2B project work-streams for professional service firm clients
• Led daily calls with executive stakeholders, effectively balancing budget, timeline, and scope to achieve research objectives.
• Conducted product demos and presentations for Latin American client teams, resulting in a significant increase in product usage and exceeding revenue targets by over 500% in 2022.
• Collaborated with the business development team to tailor new products for international clients, addressing their specific needs.
Led Operations Initiative Group, driving changes in existing frameworks, resulting in improved servicing, a shorter sales bidding process, and an increase in project value across the business unit.
• Co-designed bid parameters with Sales and Legal teams to optimize project performance and enhance the internal database through survey data collection and transformation.
• Worked with cross-functional teams to define project scope and identify key performance metrics.
• Developed internal operations file mapping and documentation processes for efficient onboarding of new associates.
• Compiled comprehensive reports on project statistics, customer segments, client feedback, and data-driven insights, facilitating effective project pipeline management and forecasting.
• Collaborated with stakeholders to communicate product capabilities, identify issues, and generate innovative solutions.
• Assisted in survey design, programming, and data analysis, delivering valuable insights using Excel and other query tools.
Developed and nurtured highest-grossing client relationships, establishing long-term partnerships with clients globally.

Research Manager

NBN is a blog about the game and business of basketball with an emphasis on the NBA and it’s G-League

Contributor

• Works as a Project Manager, executing end-to-end project management of global B2B and B2C quantitative research projects for Big 3 consulting firms - often deploying multiple projects at once. 
• Leads client pitch and intake calls, analyzes research goals to source subject matter experts, assists in survey design and programming, and delivers final actionable insights in a timely manner
• Collaborates with senior leadership, business development teams, and other internal solutions teams to drive project volume and revenue growth


GLG's platform connects business to expertise for smarter, faster decisions. Our clients rely on GLG's 750,000+ member-experts and 1,800 employees around the globe to provide 24/7 insight and exceptional service within a rigorous compliance framework.

Senior Associate

Skills: Analytical Skills · Problem Solving · Data Analysis · Microsoft Excel · Research · Communication · Quantitative Research

Market Research Associate

•	Partnered with leadership to help determine addressable, serviceable clients for COVID-19 management services.
•	Conducted and oversaw research efforts; synthesized qualitative and quantitative research COVID insights into compelling data visualizations for contract bids using Tableau.

Code 4 Emergency Services

Business Analyst

- Designed Emergency Management Succession Plan
- Collected qualitative data from senior-level management to standardize succession procedures
- Created detailed report of current and future state of the organization, as well as breakdown of future processes

Management Consultant

• Operated as a researcher and consultant for smaller communities around the world (Sweden, NW Arkansas, Boise)
• Compiled list of potential client communities and grants, both for IC2 and the Bureau of Business Research
• Examined economic impact and identified KPIs for development and entrepreneurship in client communities.
• Reviewed methodologies, surveyed business owners, conducted interviews with community and state-level leaders,
then presented actionable deliverables to stakeholders
• Designed strategies for implementation of recommendations to clients.
• Last project: HUB (Historically Underutilized Businesses) program research for Travis County.
• Co-conceptualized marketing strategy for Institute and it’s SXSW event, including writing, photography/videography, and audio.
•Aggregated primary and secondary data to analyze and synthesize into narrative reports for direct stakeholders.
•Used SQL and Excel to import, clean and format data tables and visualize data reports for economic development
•Analyzed economic impact and examined KPIs for development and entrepreneurship in partner communities; Planned and designed strategies for implementation of recommendations to community partners.
•Gathered and interpreted demographic and other public data to build community profiles and trends.

IC2 Institute

Undergraduate Researcher

Student Leader Board

• For the unnamed community giveback, I did everything from marketing on social media, researching who to partner with for shoes, presenting to potential donors, and creating the entire project. However, my partner Daniel Moran helped me to finally gather enough funds and genuinely believed we could do something.
• The project gives shoes to my town's migrant program. This winter we got 57 pairs of Nikes into the hands of the elementary kids that are a part of this program. Additionally, we were able to feed the families of all the kids in the migrant program.
• In short, I used marketing, lead generation, project management, project planning, research & analysis, connected with enterprises, organized the community leaders and organizational directors for community relations all to come together to work this project.

Community Giveback

Project Manager

• Assisted accountant in balancing of expenditure accounts while using QuickBooks
• Compiled receipt data for (internal and external) audits
• Generated client reports and matched possible flagged activity while co-directing bilingual team of 5

Office/Accounting Intern

•	Assisted with the organization and scheduling of social media posts across most of the university’s sports pages.
•	Collaborated with partners to lead social media campaigns.
•	Photographed sports teams, fans and most home games. Also edited photos for posting on the main sport’s page.

William Levi Cantú