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Will King
UX Researcher at Capterra
Will King is an experienced Senior UX Researcher with a background in psychology, specializing in guiding product and design leads to create user-centric and engaging experiences.
His approach involves combining empathy for users' needs with an understanding of business goals, aiming to deliver products that delight users and meet real needs.
With a Master's degree in Human Factors Psychology from George Mason University and a Bachelor's degree in Psychology from Christopher Newport University, Will King brings a deep understanding of user cognition and design interactions to his work.
Throughout his career, he has held various roles in reputable organizations like Capterra, VERISIGN, PenFed Credit Union, and AddThis, where he contributed significantly to UX research and product development.
Will King is known for his ability to blend analytical thinking with a creative eye, allowing him to identify areas for improvement in products and designs.
He believes in the importance of UX research in providing answers to the right questions, empowering decision-makers to execute with confidence.
In addition to his professional roles, Will King has been actively involved in the UX community, co-organizing meetups and volunteering his expertise as a design consultant.
His diverse background spans roles such as Product Researcher, Information Architect, Usability Consultant, and Research Assistant, showcasing his versatility and commitment to the field of user experience.
Overall, Will King's passion for understanding user behavior and improving product experiences makes him a valuable asset in any UX research or design team.