Wilfred May

Wilfred May is an experienced Test Engineer, Quality Assurance Analyst, and Technical Support Team Leader with a diverse background in online multi-streaming video collaboration platforms, software testing, and the music industry.

He possesses extensive experience in Test Engineering, Quality Assurance Analysis, and Creating and Implementing Quality Assurance Software Testing Processes and Procedures, having spent over 10 years in these fields.

With a capability in Preparing, Updating, and Maintaining Quality Assurance Documentation, Wilfred is adept at creating QA Methods, Writing Documentation Detailing Workflow and Processes, and excels in Quality Control Management.

His technical expertise extends to Selenium, TestTrack Pro, JMeter, Fiddler, SQL, GForge, Nagios, as well as proficiency in Digital Rights Management, Digital Pre-press, and Scitex PostScript Interpreting Imagesetters.

Wilfred May has a background in Research, Computer Automated Design (CAD) Management, SKU Testing, and is familiar with Zephyr, Zendesk, Confluence, Jira, Zopim, and Multi-Streaming Video Collaboration Platforms.

Furthermore, his skill set includes working knowledge of PERL, HTML, XML, FTP, JavaScript, Flash, Photoshop, Quark, Excel, External Short Message Entity (ESME) Routing, Short Message Service Center (SMSC) Routing, and Short Message Peer-to-Peer (SMPP) Message Processing.

He also has experience in Digital Encryption and Secure Distribution of Multimedia Content, totaling 3 years in this specialized area.

Wilfred has pursued education in various fields, including Bachelor's Degree in Anthropology from Columbia University, Quantitative Reasoning and Statistics at City University of New York-BMCC, Physics and Mathematics at University of Memphis, and Electrical Engineering and Mathematics at University of Wisconsin-Madison.

His professional journey includes roles such as Technical Support Team Leader at Newrow Inc. (formerly Watchitoo Inc.), Quality Assurance Analyst at Upoc Networks, Inc, Production Manager at Universal Music Group Global-e Division, and Test Engineer and Computer Automated Design Laboratory Manager at General Dynamics Electronics Division.