Get Clay Free →

Wendy B.

Director of Care at Instacart

Wendy B. is an accomplished analytical BPO leader specializing in Customer Experience, contact center operations, strategic planning, and multi-channel service delivery.

With expertise in customer life-cycle management, digital service strategy, technology development, project portfolio management, and change management, Wendy excels in problem-solving and driving results.

As a results-oriented and decisive leader, Wendy has a proven track record in employee and customer retention, process improvement, and enhancing efficiency and turn around of operations.

Wendy B.

Get intro to Wendy

Add to my network

Location

United States

People also Viewed

Customer Success Leader at Culture Amp

General Manager at CMA CGM

Sr Manager - Human Resources MBA, CLM, SPHR, SCP Legal Lean Six Sigma Yellow Belt

Tags

strategic planning problem-solving change management customer experience process improvement customer retention technology development employee retention project portfolio management efficiency enhancement contact center operations

Mutual Connections

See who you know in common with Wendy

Clay can make mistakes, so please verify responses. Data is from public sources. Trademarks are property of their respective owners.

People also Viewed

Customer Success Leader at Culture Amp

General Manager at CMA CGM

Sr Manager - Human Resources MBA, CLM, SPHR, SCP Legal Lean Six Sigma Yellow Belt

Tags

strategic planning problem-solving change management customer experience process improvement customer retention technology development employee retention project portfolio management efficiency enhancement contact center operations

Mutual Connections

See who you know in common with Wendy

Explore your network in depth

Unlock your full potential with Clay

Try for free →