Diablo Valley College

Assistant Store Manager at AT&T

Pleasant Hill, California, United States

AT&T

Assistant Store Manager

St. Rose Hospital

Admitting E.R

- Prospect through means of cold calling  to provide prompt and deliver an excellent customer service experience to all customers • Provide a complete and tailored solution for each customer (including wired and home solutions.)• Met and exceed monthly sales quotas.• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools. • Awarded top performer in the district and for most home services sold year to date• Maintained the role of “Subject matter Expert” for strategic products

Comcast

Sales Development Representative

- Provided a complete and tailored solution for each customer (including wireless and wired solutions)• Provided each customer with an excellent customer experience• Met and exceeded monthly sales quotas (APO, MDPP, CSS, Small Biz, MPP, Uverse/Direct Tv, Digital Life, etc)• Helped lead the store in generating small business leads and setting up small business accounts.         (Small Biz Certified)• Assisted customers with all sales and service needs, including, billing, troubleshooting of wireless devices and home wired needs

Sales Consultant

- Greet customers with a positive attitude and offer my full attention and service to their needs.  • Answer phone calls and answer questions our customers have. • Maintain knowledge of Macy’s products, sales, and marketing programs in order to benefit our customers' shopping experience. • Ensure my customers know they have my full attention at all times.  • Create and maintain long-term client relationships with my customers.

Macy’s Inc.

Sales lead Coordinator

Wali Anwary