Vladimir G.

Director at Canada Techs | Innovative IT Solutions | CDAP Advisor

Vladimir Grigorescu is the Director of Operations at Canada Techs, a company that specializes in IT infrastructure management and support.1 With extensive experience in the field, Vladimir oversees critical aspects of the company's operations, including:

Key Responsibilities

24/7/365 monitoring of IT infrastructure
Support and troubleshooting
Maintenance
Reporting
Asset management of IT infrastructure (servers, storage, networking)1

Expertise and Focus

Vladimir is passionate about protecting clients' IT environments and preventing costly downtime. He manages teams that provide exceptional customer service experiences to clients of all sizes.

Service Highlights

Help Desk Support: Vladimir offers full turnkey support desk services with strict SLAs.
Customer Ticket Dashboard: Implemented a comprehensive system with automated status reports and feedback ratings.
Rapid Response: Boasts industry-leading response times, with an average of 30 seconds, ensuring minimal downtime for clients.

Professional Background

Prior to his role at Canada Techs, Vladimir has worked with other reputable companies in the tech industry, including:

i-Open Technologies
Casa Smart Security
AcademyOne Learning

Vladimir Grigorescu's expertise in IT infrastructure management and his focus on providing exceptional customer service make him a valuable asset to Canada Techs and its clients.