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Vikramjeet Singh
Growth - Retention - Analytics - Strategy
Professional Background
Vikramjeet Singh is a forward-thinking and innovative professional with extensive experience in strategy, business analytics, and technology. Currently serving as the Manager of Strategy at Hero Lectro E-Cycles, Vikramjeet leverages his expertise to drive growth and strategic initiatives in the rapidly evolving e-mobility sector. His role places him at the forefront of developing sustainable solutions that align with the future of transportation, demonstrating his commitment to eco-friendly practices and innovation.
Before joining Hero Lectro E-Cycles, Vikramjeet made significant contributions to Kama Ayurveda Pvt Ltd, a company known for its commitment to authenticity and tradition in beauty and wellness products. He first served as a Business Analyst, where he played a critical role in understanding market trends and analyzing customer data to improve service delivery and product offerings. His efforts were pivotal in enhancing customer relationship management as he later advanced to the role of Manager - CRM and Business Analytics. In this capacity, he excelled in strategizing the customer experience and streamlining the business analytics processes.
Vikramjeet’s career began in technology and support, where he honed his analytical skills and customer service acumen at industry-leading organizations. He spent valuable time at NTT DATA Services as an IT Enabled Ops Senior Associate, where he was tasked with optimizing operational efficiencies and supporting IT solutions for various clients. His background also includes experience at Dell, where he served as a Client Tech Support Associate and contributed to resolving technical issues while enhancing customer satisfaction.
His foundational experience stems from HCL Technologies, where he started his career as a Junior Engineer, mingling with the core aspects of engineering and information technology. Additionally, he has completed an internship in brand management at Jubilant FoodWorks Ltd, where he gained insight into the dynamics of working in a fast-paced consumer environment and developed strategies for brand proliferation.
Education and Achievements
Vikramjeet Singh is an alumnus of Chitkara University, where he completed his Bachelor of Engineering (B.E.) in Computer Science. His technical background in computer science not only fortified his logical thinking and problem-solving capabilities but also positioned him strategically for a career that intersects with technology and business.
Continuing his education, Vikramjeet participated in the Post Graduate Business Leadership Program at the School of Inspired Leadership. This program is designed to cultivate leaders who can steer organizations towards excellence and innovation, emphasizing the principles of sustainability, ethics, and strategic foresight. His training in this program enhances his leadership potential and equips him with the necessary skills to face complex business challenges.
Vikramjeet’s educational pursuits reflect his commitment to lifelong learning, ensuring he remains up-to-date with emerging industry trends and practices. With a solid foundation in engineering principles coupled with leadership training, he bridges the gap between technology and strategy effectively.
Achievements
Throughout his career, Vikramjeet has consistently demonstrated an ability to adapt and innovate. His strategic role at Hero Lectro E-Cycles is a testament to his vision for integrating technology with eco-friendly practices to create sustainable mobility solutions.
At Kama Ayurveda, his initiatives in business analytics significantly enhanced customer insight efforts, leading to improved service delivery and customer satisfaction metrics. Furthermore, his analytical contributions have played a crucial role in the formulation of marketing strategies that align with consumer needs and brand positioning.
In his earlier roles, Vikramjeet showed remarkable versatility while enhancing technical support processes and IT operations, contributing to systems optimization and ensuring that organizational goals were met with efficiency. His internship experience at Jubilant FoodWorks provided him the foundation to understand the nuances of brand loyalty and consumer engagement.
In summary, Vikramjeet Singh is an accomplished professional with a well-rounded background in engineering, business strategy, and analytics. His journey from technology-based roles to leadership in strategy positions him uniquely to influence the trajectory of modern businesses, particularly in e-mobility and consumer engagement. With a passion for innovation and sustainability, Vikramjeet stands as a promising catalyst for change in his field.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
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Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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