Vijay Kethan
Vijay Kethan is a seasoned technical professional with a track record of 7 years in the telecommunications, PC, and Satellite Radio sectors.
He possesses a unique talent for simplifying complex technical jargon, making it accessible to non-technical individuals.
Vijay has substantial expertise in handling Technical Issues, training new team members on processes and tools, and excels in delivering exceptional performance under challenging scenarios.
His skill set includes outstanding leadership, management, communication, customer service, and problem-solving abilities.
Vijay's strengths lie in highly analytical thinking, process improvement, relationship building, and being a computer-savvy individual with proficiency in a wide array of software applications.
He is well-versed in negotiation, Microsoft Excel, Customer Service, Microsoft Word, and Microsoft PowerPoint.
Vijay Kethan holds a Master's degree in Computer Science from Northwestern Polytechnic University, an Associate’s Degree from St. Marys College, and a Bachelor’s Degree in Computer Science and Electronics from Osmania University.
He has held key positions including Customer Success Manager (Technical Support Specialist) at Hiretual, Advanced Technical Support Tier 3 at Ooma, Inc., Technical Recruiter at Akidev Corporation, and Technical Support Specialist at Dell and [24]7.
